Privacy Policy
Effective Date: 02-19-2025
At Southwest Cancer Care, we are committed to protecting the privacy of our website visitors and ensuring that any information shared with us is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website. By accessing or using our website, you consent to the practices described in this policy. If you do not agree with these terms, please refrain from using the website.
1. Information We Collect
When visitors interact with our website, we may collect certain personal information that is voluntarily provided through contact forms, appointment requests, or direct inquiries. This may include names, email addresses, phone numbers, and any details submitted as part of an appointment request or general inquiry. The website may also collect non-personal information automatically, such as IP addresses, browser types, device information, and usage data. This data helps us analyze visitor behavior and improve the functionality and security of the website. However, Southwest Cancer Care does not collect, store, or maintain medical records or any protected health information (PHI). Any medical-related information shared by users through appointment requests or inquiries is only used to respond to those requests and is not stored beyond the necessary timeframe.
2. How We Use Your Information
The information collected through the website is used primarily to provide requested services, respond to inquiries, and schedule appointments. It also helps us improve website functionality, analyze usage trends, and enhance the overall user experience. Information submitted through appointment request forms is used solely to facilitate communication between patients and our team. We do not share, sell, or distribute personal data for marketing or commercial purposes. Any information collected is handled in compliance with applicable privacy laws and industry best practices to ensure confidentiality and security.
3. Data Security and Protection
Southwest Cancer Care implements appropriate security measures to protect the personal information submitted through the website. Our website is monitored to prevent unauthorized access, data breaches, or misuse of any personal details. While we take all reasonable precautions to protect data, it is important to understand that no internet-based platform is entirely secure, and users should exercise caution when sharing sensitive information online. If at any point a user suspects that their personal data has been compromised, they are encouraged to contact us immediately.
4. Third-Party Services and External Links
The website may include links to external websites for informational purposes. These third-party sites operate independently, and Southwest Cancer Care is not responsible for their privacy policies, security practices, or content. Visitors who choose to interact with third-party links should review their respective privacy policies before providing any personal information.
5. Compliance with Legal and Regulatory Requirements
While Southwest Cancer Care does not collect medical records or protected health information, we adhere to applicable privacy laws and industry standards to protect user data. Any information submitted through the website is used solely for its intended purpose and is not disclosed unless required by law, regulatory authorities, or to protect the rights and safety of individuals. If legal requirements mandate the disclosure of certain information, we will take necessary steps to ensure compliance while safeguarding user privacy to the fullest extent possible.
6. Data Retention and User Rights
Personal information submitted through contact or appointment request forms is retained only as long as necessary to fulfill the intended purpose. Once an inquiry has been addressed or an appointment request has been processed, the data is either deleted or anonymized, ensuring that it is not stored indefinitely. Users have the right to request access to, modify, or delete their personal information. If a user wishes to update their details, opt out of communications, or request data removal, they can contact us directly, and we will take appropriate action in accordance with legal and regulatory guidelines.
7. Children’s Privacy
This website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that a child has provided personal details without parental consent, we will take immediate steps to remove the information. Parents or guardians who believe their child has submitted information through our website should contact us to facilitate its deletion.
8. Updates to This Privacy Policy
Southwest Cancer Care reserves the right to update this Privacy Policy as needed to reflect changes in legal requirements, security measures, or operational practices. Any modifications will be posted on this page with an updated effective date. Users are encouraged to review this policy periodically to stay informed about how their data is managed and protected. Continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.
9. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, users can reach out to us through the following contact details:
Email: grievance@southwestcancercare.org
By using this website, visitors acknowledge that they have read, understood, and agreed to the terms outlined in this Privacy Policy.